FREQUENTLY ASKED QUESTIONS

1. What types of prints do you offer?

  • We offer high-quality fine art prints. Giclée prints on archival paper,

2. What sizes are available for your prints?

  • Our prints come in a range of sizes, from small prints perfect for intimate spaces to large statement pieces. Specific size options are listed on each product page. If you are looking for a custom size please contact the studio and we can discuss the options.

3. Do you offer framing options for your prints?

  • We do not offer frame selections with your order but from time to time we will offer custom framed pieces in vintage frames that can be purchased when available.

4. How can I care for my fine art print?

  • To preserve the quality of your print, we recommend keeping it out of direct sunlight, avoiding high humidity areas, and framing it with UV-protective glass.

5. Are your prints limited edition or open edition?

  • We offer both limited edition and open edition prints. Limited edition prints are numbered and signed, ensuring exclusivity and collectible value. If you are interested in a signed and numbered print please contact us for a quote.

6. Can I request a custom size or finish for a print?

  • Yes, we welcome custom orders. Please contact us with your specific requirements, and we will do our best to accommodate your request.

7. How do I place an order on your website?

  • Simply browse our collection, select your desired print and size, and add it to your cart. Follow the checkout process to complete your purchase.

8. What payment methods do you accept?

  • We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), and PayPal.

9. Do you offer international shipping?

  • Yes, we ship internationally. Shipping costs and delivery times will vary depending on the destination. Please refer to our shipping policy for more details.

10. How much does shipping cost?

  • Shipping costs depend on the size and destination of the print. The exact shipping cost will be calculated at checkout based on your location and order details.

11. What is the estimated delivery time for my order?

  • Delivery times vary based on your location and the type of print ordered. Typically, orders are processed within 3-5 business days, with shipping times ranging from 5-14 business days for domestic orders and longer for international orders.

12. How are the prints packaged for shipping?

  • Our prints are carefully packaged to ensure they arrive in perfect condition. Some prints are shipped flat with protective layers and larger sizes are rolled and shipped in a tube.

13. What should I do if my print arrives damaged?

  • If your print arrives damaged, please contact us immediately with photos of the damage and the packaging. We will arrange for a replacement or refund.

14. Can I return or exchange a print if I'm not satisfied?

  • Yes, we offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order to arrange a return or exchange. All shipping costs will be at the buyers expense and non-refundable.

15. Do you offer gift cards or certificates?

  • Yes, we offer gift cards in various denominations. They make perfect gifts for art lovers and can be used toward any purchase on our website.

16. Can I commission a custom piece of artwork?

  • Absolutely! We love working on custom commissions. Please reach out to us with your ideas and requirements, and we'll be happy to create a bespoke piece for you.

17. Do you have a physical gallery or studio that I can visit?

  • Currently, we operate exclusively online. However, we occasionally participate in art gallery exhibitions. Sign up for our newsletter to stay informed about upcoming events.

18. Are the colors of the prints exactly as shown on the website?

  • We strive to display our prints as accurately as possible, but slight variations in color may occur due to different monitor settings. Rest assured, each print is produced to the highest standards of color accuracy and printed as intended.

19. Do you offer discounts for bulk purchases or corporate gifts?

  • Yes, we offer discounts for bulk purchases {hotel room decor, restaurant artwork, retail}, and corporate gifts. We can also work personally with your commercial interior designer. Please contact us with your requirements for a customized quote.

20. How can I stay updated on new releases and special promotions?

  • Sign up for our newsletter to receive updates on new releases, exclusive promotions, and upcoming events. You can also follow us on social media for the latest news and inspiration.